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The Christine Upchurch Show: De-Escalate: How to Calm an Angry Person in 90 Seconds or Less with guest Douglas Noll
b'Join Christine and successful trial lawyer-turned-mediator Douglas Noll to learn skills to calm an angry person of any age while remaining centered and calm.In a world more politically divided than ever discover a simple, surefire way to communicate with others respectfully and productively, despite how tense a situation may be.Special Offer: For a limited time, listeners in the USA can get DE-ESCALATE for FREE just pay shipping and handling using this link: http://www.dougnoll.com/de-escalate-free-book-offer'