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b'We have all experienced the drama when we engage in destructive and dysfunctional conflict. It is draining, damaging and downright unhealthy. Zena Zumeta will talk with the Texas Conflict Coach, Pattie Porter to discuss her new Minibuk Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict and highlight strategies to withdraw from the drama, reevaluate the situation, and reenter the conflict from a healthier and constructive approach.\\xa0\\n\\nPattie Porter,\\xa0 LCSW, AAP is the President of Conflict Connections\\xae, Inc.\\xa0Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Pattie is a licensed clinical social worker and holds the Advanced Practitioner-Workplace Mediator\\xa0 designation from the Association for Conflict Resolution, the Credentialed Distinguished Mediator from the Texas Mediator Credentialing Association, and the CINERGY\\xae certified advanced conflict coach and coach-mentor as recognized by the International Coach Federation (ICF).\\n\\n\\nZena Zumeta, internationally known as both a mediator and trainer of mediators.\\xa0 She is president of the\\xa0 Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. \\xa0Zena is a lawyer and a former president of the Academy of Fami'