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Arline Kardasis, mediator, trainer and co-author of Mom Always liked You Best,\xa0will discuss this guide for resolving family feuds, inheritance battles and eldercare crises. This practical book provides a treasure trove of do-it-yourself "mediator skills" for those with no previous training in conflict resolution.\xa0 Arline will share some of the tools and strategies\xa0 that have proven effective for family members wishing to get past\xa0entrenched disputes.\nArline Kardasis is a mediator, trainer and founding partner of Elder Decisions, a Division of Agreement Resources, LLC in Norwood, Massachusetts. \xa0She has presented workshops and trainings around the United States on elder and adult family mediation.\xa0 Arline served as a founding tri-chair of the Elder Decision-Making and Conflict Resolution Section of the Association for Conflict Resolution (ACR).\xa0\xa0Arline co-authored Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles and Eldercare Crises.\nZena Zumeta,\xa0 is both a mediator and trainer of mediators.\xa0 She is president of the\xa0 Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.