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b'Whether you are at the water cooler, in the hallway or stuck in a never- ending meeting, we all have to deal with co-workers from hell. Join Pattie Porter and Stephen Kotev to learn lessons from conflict coaching experts on how to respond differently, effectively and constructively to the most challenging of coworkers. We will provide a couple of typical workplace scenarios and play out what typically happens, and then share lessons and strategies for how to do it differently.\\nPattie Porter, LCSW, AAP is the President of Conflict Connections\\xae, Inc. in San Antonio, TX.\\xa0 Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, conflict management and abrasive leader coaching services to individuals, businesses, government agencies and higher education institutions.\\xa0 Pattie holds the Advanced Practitioner-Workplace Mediator designation from the Assoc. for Conflict Resolution, the Credentialed Distinguished Mediator from the TX Mediator Credentialing Assoc., and the CINERGY\\xae.\\nStephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation, conflict analysis, facilitation, training and somatic education to private and government clients.\\xa0 He holds a Master of Science degree from George Mason University\\u2019s School for Conflict Analysis and Resolution.\\xa0 He is a former employee of the Association for Conflict Resolution, the American Bar Association Section of Dispute Resolution, the Ohio Commission on Dispute Resolution and Conflict Resolution and the D.C. Court Services and Offender Supervision Agency as an ADR Specialist.'