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In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include: The hybrid model of IT organization at Performance Food Group PFG's transformation from a private equity owned company to going public How IT prepared PFG to meet compliance regulations and go public Simplifying and standardizing business processes and systems Using technology to enhance the customer experience Eye on the trends: Internet of Things, cloud services, analytics