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In this interview, Roger Pilc, Chief Innovation Officer of Pitney Bowes discusses World Class IT principle two, Infrastructure, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Exploring the roles and responsibilities of the Chief Innovation Officer Defining innovation, and the various types that exist at Pitney Bowes The importance of cultivating an ecosystem of partners to accelerate efforts for innovation The global innovation team at Pitney Bowes and how it approaches and organizes its work Processes and methodologies for incubating innovation Where Pitney Bowes draws its inspiration for innovation Eye on the Trends: Internet of Everything, Commerce Cloud, Digital