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In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: An overview of the recent projects where IT played an integral role Utilizing metrics to drive customer satisfaction The transformation undertaken by the IT department following the financial crisis The technologically-informed business executives present Freddie Mac Enhancing IT’s relationship with the organization through the BTO Governance practices for large scale agile projects