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In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: Target, and the design decisions of the workplace The methods he uses to maintain customer prospective How he sees differences in customer behaviors between Europe and the United States The disappearance of “omnichannel” terminology in retail The absence of a digital-physical divide in retail The management of “offline” versus “online” The organizational systems he has used to promote efficiency What his priorities are for the foreseeable future Target’s reaction to information breaches and improved security Eye on the Trends: Open Source