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In this interview, Lidia Fonseca, CIO of Quest Diagnostics, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include: Quest Diagnostics, their scale, technology, and partnerships Her role as Chief Information and the responsibilities of her role How she encourages her team to engage with customers Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics Security and how she balances innovation and risk-taking with security considerations Her membership on the board of Gannett, and how she came across the opportunity to join How boards of directors will continue to look for technical expertise as companies try to become digital