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In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: How he works with colleagues and customers to develop technology to serve clients and manage investments What traits he believes CIOs need in order to be successful given changing technology trends The rotational program within Vanguard to move employees between IT and other divisional roles IT’s role in championing digital within the organization The methods he has used to bring start-up methodologies within a much larger organization Talent management, and how he trains and recruits for needed new skills The advantage of having IT personnel within other parts of the organization The benefits of having IT’s own employees as customers of the organization Eye on the Trends: Predictive Analytics, and Artificial Intelligence Engines