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In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin' Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: A review of Bloomin Brands and its entities across the United States His role and responsibilities as EVP of Digital How he manages the digital team, managing digital separately from IT The digital consumer journey and how he engages customers to find insights amongst customer groups How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise How he has taken on additional responsibilities within the organization How he encourages his IT team to translate consumer technology advances to enterprise technology change Eye on the Trends: Improving consumer technology and the consumerization of IT