The Digital Insurer: Customer Centricity Trends Part 2

Published: Nov. 13, 2013, 8 a.m.

b'Today\\u2019s buzz: Insurance.\\nThe insurance industry is on a paper-to-digital journey that will affect every aspect of its business \\u2013 especially the customer experience. Really? We can only hope they\\u2019ll finally get it right.\\nThe experts speak.'