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Customer Experience Series 3 | What is an omnichannel strategy?
TechConnect fans! We hope you've been keeping safe and healthy.
It's time for part three of our customer experience pod series. For today's podcast we talk to Janneke Verbruggen and Jude Carter, two customer experience experts, about the importance of having an omnichannel strategy and how critical cross-channel management is for your teams. Press play...