AI in Business: Pros and Cons (Part I)

Published: Dec. 14, 2020, 9 a.m.

Hello, this is TechFriday. It’s great to have you with us again!

Today we’ll talk about what’s possible with AI in business, learn about innovative use cases and products.

Artificial intelligence is not an imaginary future. It is here and now. AI is more than auto-complete in our search engines, more than self-driving cars. Artificial intelligence enables machines to sense, comprehend, learn, and act.

First off, AI can be divided into two categories - weak (narrow) AI and strong (wide) AI.

The one existing in our world today is weak AI. It means teaching a computer to perform one task, no matter an easy one or complex. A chatbot answers questions, personal assistants organize and maintain the information; Google map routes calculate different options for the most effective way, recommendation engines usher users to choose specific products and services. Weak AI can outwit humanity only at a particular task, but nothing else. Even much simpler things are beyond its powers.

At the opposite extreme, a more extensive simulation of humanlike intelligence is strong AI. Capable of behaving wisely,  from driving a car to answering abstract questions. It can replicate human cognitive skills, apply data from one field to another. Strong AI is supposed to be aware of itself as a person and experience consciousness. Strong AI is still a theory, like science fiction, but already controversial in its moral values.

Artificial intelligence technology can help you to build up agility, decrease costs, promote productivity, lessen setbacks, and cut failures. AI innovations will bring more value with less input, driving sustainable growth to the company.

Still, AI initiatives planning should be viewed through the lens of particular business powers rather than technologies. A thorough review of business goals and internal processes is crucial in getting the most of AI. With the toughest business problems uncovered, it will become clear which component needs an AI to deploy - scale, decision-making, personalization, or energizing some legacy systems. This strategy will lead your business to the sort of future you want.

At Zfort Group, we’ve developed extensive expertise in the artificial intelligence area. For more than 20 years, we’ve been helping various companies to build intelligence into their products and reinvent their businesses. If you want to gear up for the future with AI, hit “contact us” on our website.

This is all for now. AI pros and cons coming up soon! Catch us next time!