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One way to move IT from a cost to a profit center is to examine the total cost of ownership (TCO), return on investment (ROI) and everything that it takes to run business solutions, according to Steven Kaplan, author of The ROI Story: A Guide for IT Leaders. He shares his journey to becoming ROI Dude, which started early in his career when he showed a retail chain how to use a computer to manage their finances. Since then, he has created frameworks to help businesses make decisions about technology. Here he explains how companies can move wisely from traditional IT to a hybrid cloud approach that’s built for future growth.

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