Published: Oct. 16, 2023, 5 p.m.
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In this episode of Talking HealthTech, host Peter Birch sits down with Vikram Palit, CEO and Founder of ConsultMed. Vikram discusses his background as a paediatrician and his journey into technology, as well as the founding and purpose of ConsultMed. The conversation explores the challenges of paper-based referrals and documents in healthcare, and how ConsultMed aims to digitise and streamline the referral process.
Key Takeaways:
- Digital transformation in healthcare is no longer optional; it\'s a strategic necessity to improve efficiency and data security.
- ConsultMed integrates digital referrals and workflow automation, aiming to replace antiquated paper-based systems.
- AI technologies like Optical Character Recognition (OCR) significantly streamline the referral process by enabling direct-to-EMR capabilities.
- Digital referrals offer improved speed and traceability, bolstering accountability and reducing the risk of data mismanagement.
- Advanced AI can assist in document summarisation, alleviating the administrative burden on healthcare professionals.
- Compliance with data security and privacy regulations is paramount when implementing digital and AI-based systems.
- Overcoming challenges in digital transformation requires an overhaul of ingrained practices and strong buy-in from healthcare professionals.
- Integration of AI and digital referrals with existing EMR systems is a focal point for bfuture developments.
- Workforce implications, such as reducing burnout, are significant benefits of adopting automated systems.
- As healthcare needs grow, the role of digital and AI technologies will become increasingly integral in delivering efficient and high-quality care.
Timestamps:
[00:00] - Intro
[00:14] - Meet Vikram
[00:38] - ConsultMed Intro
[01:26] - Paperwork Woes
[03:06] - Current Flow
[03:54] - Fax Issues
[05:53] - Reception Role
[06:17] - Data Entry
[08:12] - AI Cases
[13:35] - Data Security
[15:32] - Future Path
[16:40] - New Partners
[17:47] - Wrap Up
Check out the episode and full show notes on the Talking HealthTech website.
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