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In today's episode, we're joined by Colombian based owner and Founder of Twilo, a Salesforce Partner with expertise in CPQ and Billing projects that have disrupted the model of Salesforce offshoring.

Aidan's extensive Salesforce career has enabled him to relocate initially from London to Sydney, before launching his own business in Latin America, and working closely with the US markets.

We talk to him about his career before Salesforce, the early days of Salesforce projects in London, and the differences not only between the regions but the evolution of the Salesforce market that he's seen over the years.

Having built a team in Colombia with Twilo, Aidan explains his preferred model for growing the business, the strategy for uncovering talent in Colombia, and the approach he takes to training and upskilling.

As specialists in CPQ and Billing, with extensive experience in Field Service Lightning, we talk to Aidan about the size and frequency of Twilo's projects in the US, and best practices for companies undertaking CPQ projects of their own to be aware of.

An insightful episode and we recommend that you follow Aidan and Twilo on LinkedIn and that you check out the Twilo website for further reading.

We hope that you enjoy the episode!