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When you work with ICT billing, you deal with credits paid for events like circuit disconnects or the resolution of a billing error.\\xa0 This sounds like guaranteed money in the bank \\u2026 but it\\u2019s not.

In this 8-minute podcast, TC2 Directors Julie Gardner and Theresa Knutson talk with Joe Schmidt and discuss the billing gold mine of credits and the potential pitfalls, such as it taking years to use credits that were applied to the wrong account \\u2013 if you\\u2019re able to use them at all. \\xa0Julie and Theresa provide the tips and tools for helping you tap this untapped credit resource.

If you would like to learn more about our experience in this space, please visit our\\xa0Contract Compliance & Optimization\\xa0and\\xa0Success Stories\\xa0webpages.