Optimizing Your Dental Practice Performance With Kiera Dent

Published: Dec. 28, 2018, 3 p.m.

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Hey Ambitious dentists!

I hope you had a wonderful holiday! Can you believe there\'s only a week left of 2018?

We have a really great SYDP episode for you today, with our previous star guest Kiera Dent rejoining the show sharing how to optimize your dental practice.

But first, to address the elephant in the room.

You may have noticed it\'s been relatively quiet on the podcast front this year. I\'ve received dozens of emails asking about the pause of the show, and I couldn\'t be more grateful for the continued support.

As you know, I always try to tell things how they are (the good and bad) of running a podcast, and the truth is, I felt the quality of our latest episodes didn\'t bring as much value as I knew they could. Nothing against our amazing guests of course, but I decided to take some time with my team to reflect on how we can continue delivering incredible value to you, our SYDP listeners.

The podcast isn\'t going away anytime soon, but we have decided to experiment with a quality not quality approach. We\'ll be sharing a new episode if and only if we know it\'s an absolutely fantastic use of your time. On occasion, we\'ll revert to our once a week schedule, but throughout 2019 we might only publish an episode or so a month. Ultimately, I know how valuable your time is and want to ensure every episode is both actionable and insightful first and foremost.

With that said, we have a handful of amazing interviews coming up over the next few weeks that I know you\'ll love.

Here are a few things you\'ll discover in today\'s episode

  • The most common reasons dental practices hit a plateau in growth and how you can overcome them.
  • The three things that make or break a front office phone call.
  • Why you should rethink the KPI\'s, you\'re focusing on to start the new year.
    The latest research on how we communicate both in person and on the phone.
  • Why having confidence in your patient diagnosis can transform your practice virtually overnight..

    And much more.

    I really hope you enjoy my latest interview with Kiera Dent. And I\\u2019m excited to be sharing more interviews with the SYDP in the New Year!
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