Getting Paid: Mastering The Art of Accounts Receivable With Andy Cleveland

Published: Nov. 14, 2016, 2:59 p.m.

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Cash. Is. Oxygen.

In order to run a successful practice, not only do you have to provide exceptional service to your patients, you also have to master the art of collecting money.

Here at Dentist Metrics, we talk all about marketing, branding, and getting the most from your staff\\u2026 \\xa0But at the end of the day, collecting on your accounts receivable is what keeps your doors open.

Unfortunately, collecting from your patients, isn\\u2019t always easy.

Patients in financial distress. Countless insurance calls. Maybe your new front desk hire makes a mistake.

As way say\\u2026 running a practice is hard.

But.. time and time again, we see that the most successful practice owners have their ducks in a row.

They know how to collect their money.

Which is why I\\u2019m so excited to share my conversation with today\\u2019s guest Andy Cleveland. Self proclaimed AR Ninja, Andrew is an accounts receivable consultant who has helped hundreds of practices master the art of collecting money.

In our conversation he shares a ton of tips and tactics on how to make sure you\\u2019re getting paid, while staying professional.

If you like today\\u2019s show, you\\u2019ll love Andy\\u2019s \\xa0Patient Checkout Script To Increase Conversions Get that here.

Here are a few things you\'ll discover in today\'s episode

  • 3 Simple Tricks To Recover Lost Revenue
  • Why Andy got into the dental business.
  • The power of specialization in your business and life.
  • When it\\u2019s too late to collect payment...
  • Why filing insurance properly is SO important to your business.
  • Why outsourcing your insurance might make sense for you.
  • The philosophy of continuous improvement.
  • How to use escalation in your language to get paid more
  • The best time to call patients to collect overdue invoices.\\xa0

Free Episode Bonus:

If you loved today\\u2019s episode, then you\\u2019re going to love Andy\\u2019s free Patient Checkout Script To Increase Conversions PDF.

Trust me. I\\u2019ve been sharing this script with some of my clients and their results have been nothing short of amazing.

Click here to access that now.

Quotes:

\\u201cThe dental industry is grossly underserved.\\u201d - Andrew Cleveland \\xa0

Resources:

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If you enjoyed today\\u2019s episode, please go here to give the show an honest rating and review in iTunes.

This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.

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