Bringing The Disney Experience To Your Dental Practice

Published: May 20, 2016, 7:22 p.m.

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I felt inspired to do this episode after a trip to Disney World with my family.

It was the end of tax season, and probably the most appropriate time for us to disconnect from the business and have fun as a family.

We were there for 7 days and the experience is phenomenal.

Here\\u2019s the thing about Disney:

It gives a complete experience from start to finish, for anyone who\\u2019s been there. It leaves memories and stories for families to tell for years to come.

How can this translate to your dental practice?

I shared my entire experience in this episode and how we can use this to grow our practice and give your patients the best experience they can have so that they will look forward to visiting you every single time.

Here are a few things you\\u2019ll discover\\xa0in today\\u2019s episode:

  • What\\u2019s unique about the Disney experience (and why people are willing to spend tons of dollars for it)
  • What Disney does extraordinarily well (and how it compares to our dentist practice)
  • How Disney builds up the experience even before you get to the park (this is priceless when applied to your practice\\u2019s customer experience)
  • Preparing a customer to get the best experience at the park
  • Taking away the stress from the customer
  • How employees play a huge role in your business\\xa0

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Quotes:

  • \\u201cYour staff can make your ship sell or sink.\\u201d \\u2013 Jonathan VanHorn
  • \\u201cThe key is to hire employees that exhibit the behaviors that best align to your company\\u2019s values.\\u201d \\u2013 Jonathan VanHorn
  • \\u201cThink about the things that are adding stress, think about the things that you can add value to, think about the things you can do to help your patients come in to see you, and have a good experience.\\u201d- Jonathan VanHorn
  • \\u201cIf Disney \\u2013 at that massive scale \\u2013 can figure it out, at small scale, we can figure it out for our dental practices.\\u201d- Jonathan VanHorn

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Resources:

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Support The Show:

Without you, Ambitious Dentists, this should wouldn\\u2019t exist.

If you enjoyed today\\u2019s episode, please go\\xa0here to give\\xa0the show\\xa0an honest rating and review in iTunes.

This allows me to evolve the\\xa0show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.

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