#251 Technical problems on Zoom

Published: May 11, 2023, 1 p.m.

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Do you need help with\\xa0technical problems during Zoom\\xa0calls? In this episode, we\'ll cover\\xa0common tech problems in Zoom meetings\\xa0and how to handle them using\\xa0helpful phrases. And you\'ll practice your\\xa0speaking with a fun mini-story.

Get the transcript on my website: Speakenglishpodcast.com/podcast/

Zoom\\xa0has become a crucial tool for remote work and communication. But, as you may have experienced,\\xa0technical problems\\xa0can pop up during a\\xa0Zoom call.

As an English learner, it\'s important to feel comfortable using the app and handling any problems that may come up.

Don\'t worry if you\'re not a tech expert.\\xa0Learning the basics of Zoom\\xa0will help you communicate better with your coworkers and clients. It\'s a good idea to\\xa0practice using Zoom\'s simple features, like sharing your screen, using the chat, and muting your microphone. These features can make your\\xa0Zoom meetings run more smoothly.

To help you tackle these issues, I\'ve prepared an\\xa0example conversation on Zoom\\xa0addressing common technical problems.

Participants: John from the United States; Maria from Brazil, and Yuna from South Korea

John: Hello, everyone. Can you hear me clearly?

Maria: Yes, I can hear you, John.\\xa0

Yuna:\\xa0Sorry, I\'m having trouble hearing you.\\xa0I may have a problem with the connection.

John: No problem, Yuna. Can you check your internet connection or try refreshing your browser?

Yuna: Sorry to interrupt, but my\\xa0screen\\xa0is blank. Is anyone else having this issue?

Maria: No, my screen is working fine.

John: Yuna, can you try exiting and then rejoining the meeting?

Yuna: Okay, let me try that.

Maria: John,\\xa0I think you\'re frozen. I mean, your\\xa0screen is frozen. Can you hear me?\\xa0

John: Oh, sorry about that, Maria. I need to figure out what\'s going on. Let me turn off my camera and then turn it back on.

Maria: I\'m also having some issues.\\xa0The image and sound are out of sync on my end.

Yuna: I agree, Maria; I noticed the same thing.

John: Hmm, that\'s strange. Let me check my internet connection to see if that\'s the issue.\\xa0

Maria:\\xa0You\'re breaking up a little\\xa0bit, Yuna. Can you repeat what you just said?

Yuna: Sorry about that. I said we needed to discuss the marketing strategy for the new product launch.

Maria:\\xa0There\'s an echo on the line. Can someone please mute themselves if they\'re not speaking?

John: That\'s a good point, Maria.\\xa0I am having trouble hearing you, Yuna.\\xa0I think you\'re on mute.\\xa0

Yuna: Oh, sorry about that.\\xa0Can you hear me now?

John: Yes, we can hear you now, Yuna. Let\'s continue with the meeting.

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Get the transcript on my website: Speakenglishpodcast.com/podcast/

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