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Today’s show is focused on how user permissions, roles, and privileges are managed within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs.

This week’s return guest is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company for a little over 2 years now. Her main role is to be a head trainer, which includes: building training material and delivering training sessions for upcoming and current clients. She’s also actively involved in the sales and marketing team by building and maintaining meaningful demo environments and providing product demonstrations.

This episode, Gretchen and Ericka discuss how permissions are managed; how to set up permissions; how permissions can be given to a company’s third party (such as an outside supplier or auditer) as an external user; the different types of user accounts that Solabs QM 10 offers; and what’s on the roadmap for permissions, roles, and rights for Solabs QM 10.

Key Takeaways:

[:24] About today’s episode with Gretchen Dixson.

[2:55] How permissions are managed within Solabs QM 10.

[3:11] How to set up permissions, and which permissions you need in order to be able to set them up.

[5:37] Gretchen explains system roles further.

[6:47] Gretchen further explains the document administrator role and how providing access to the documents within the tree view are managed.

[8:38] Gretchen explains how to set up permissions for folders.

[12:43] Are process privileges managed in a similar way to document tree view privileges?

[14:51] Can permissions be given to a company’s third party (such as an outside supplier or auditer) as an external user?

[16:23] The different types of user accounts that Solabs QM 10 offers.

[17:56] Ericka summarizes the importance of permissions in an EQMS system.

[18:51] Philippe talks about what’s on the roadmap for permissions, roles, and rights within Solabs QM 10.

[21:22] If you would like to learn more, visit: docs.solabs.com for guides that cover various training section topics. To get in touch with Ericka, email her at: Ericka.Podcast@Solabs.com.

[21:51] About next week’s episode.

Mentioned in this Episode:

docs.solabs.com

Gmpt conference mentioned at 2:25-2:35

Tweetables (For Social Media Use):

“There’s a lot of options and a lot of flexibility to either determine permissions … per functional roles … job title basis, or for a group of people.” — Ericka Moore

“Permissions, privileges, roles, rights, what you get to see in a system or get to act on in any EQMS system is such an important part of what the system is.” — Ericka Moore