SPaMCAST 99 - Seven Deadly Sins of Metrics Programs, Pride

Published: Sept. 12, 2010, 9 p.m.

b'Welcome to the Software Process and Measurement Cast 99!\\nThe Seven Deadly Sins popularized by Dante have been used as an analogy for a fallen man\\u2019s tendency to sin and as analogy for the ills or risks of many professions.\\xa0 The analogy fits as well for software metrics; focusing attention on the behaviors that could sap your program\\u2019s integrity, effectiveness and life span. This paper looks at a set of deadly sins from the point of view of a person or group that is creating or managing a metrics program.\\xa0\\nThe preamble . . .\\nThe Seven Deadly Sins of Metrics Programs:\\n\\nPride \\u2013 Believing that a single number / metric is more important than any other factor.\\nEnvy \\u2013 Instituting measures that facilitate the insatiable desire for another team\\u2019s people, tools or applications.\\nWrath \\u2013 Using measures to create friction between groups or teams.\\nSloth \\u2013 Unwillingness to act or care about the measures you create.\\nGreed \\u2013 Allowing metrics to be used as a tool to game the system for gain.\\nGluttony \\u2013 Collecting data for data\'s sake.\\nLust (Extravagance) \\u2013 Pursuit of the number rather than the business goal.\\n\\nThe impact each sin on a metrics program depends on many factors ranging from management style to organizaional culture.\\xa0 An example can be seen when comparing the belief that one number is more important than all other factors (always) which illustrates the sin of pride compared to the lack of motivation illustrated by sloth.\\xa0 These are two very different issues with two very different impacts however neither should be sneezed at if you value the long term health of a metrics program.\\nCitrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. \\nAd for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves!\\xa0 According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers!\\n\\nContact information for the Software Process and Measurement CastEmail:\\xa0 Voicemail:\\xa0 +1-206-888-6111Website: Twitter: Facebook:\\xa0 \\nConferences and Speaking Engagements in 2010 (To Date)\\nISMA Cinco in Sao Paulo September 13-15.\\xa0 I will be one of the featured speakers.\\xa0 THe title of the presentation is Function Points:\\xa0 Past, Present and Future.\\xa0 The website to get more information is \\xa0 I hope to see you there!\\nNext!SPaMCAST 99 will feature an interview with Chris Hefley\\xa0 Chris and I discussed Kanban.\\xa0 Paul Laberge asked for an interview on the nuts and bolts of Kanban and I think we have delivered.'