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b'The interview on the SPaMCAST 68 is with Neil Potter.\\xa0 Neil and I\\xa0 talked of CMMI, process improvement and how change programs fit into economic environment we find ourselves in today and will again someday in the future.\\xa0 The interview was a wide ranging discussion of process improvement. Neil Potter has been working in software design, engineering and process management since 1985. In 1988 Neil was an SEPG manager in a TI software development group, spanning USA, India and England. He has a B.Sc. in Computer Science from the University of Essex in England and Six Sigma Greenbelt certification from the University of Michigan. Neil is also a Certified Scrum Master (certified by Mike Cohn). Neil is also a certified CMMI High Maturity lead appraiser.\\xa0 Contact:Email: \\xa0\\xa0 \\xa0help@processgroup.comWebsite: Tell a friend about the Software Process and Measurement Cast and show them how to subscribe.\\xa0 Let me know and I will acknowledge you on the next show! \\xa0The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement".\\xa0\\xa0 Part three discusses the nine components of customer involvement which will be assessed in the model.\\xa0 I am catching up to cleaning up the blog and posting the essay, I had a problem with my email system that required my full attention.Join the SPaMCAST\\u2019s community by joining the SPaMCAST Facebook page and get involved!!!!\\xa0There are a number of ways to share your thoughts with SPaMCAST: \\u2022\\xa0\\xa0\\xa0 Email SPaMCAST at spamcastinfo@gmail.com\\u2022\\xa0\\xa0\\xa0 Voice messages can be left at 1-206-888-6111\\u2022\\xa0\\xa0\\xa0 Twitter \\u2013 www.twitter.com/tcagley\\u2022\\xa0\\xa0\\xa0 BLOG \\u2013 \\u2022\\xa0\\xa0\\xa0 FACEBOOK!!!! Software Process and Measurement \\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Next Software Process and Measurement Cast: The interview in show 69 is with Kevin Brennan of the International Institute of Business Analysis (IIBA).\\xa0 We talked about business analysis and the role of business analysts in the CMMI.\\xa0 The interview was incredible.'