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b'The Software Process and Measurement Cast 423 builds \\xa0on our interview from last week with Philip Lew. \\xa0This week we lead with a discussion of measuring quality. \\xa0Quality is related to risk, productivity and customer satisfaction. \\xa0 Next Jeremy Berriault brings his QA Corner to the Cast to discuss the impact of certifications in software testing. \\xa0Want a bit of foreshadowing? \\xa0The answer is not cut and dry. Visit Jermey\\u2019s new blog at The Software Sensei, Kim Pries , answers a question he was recently asked by one his students, \\u201cwhy do we have so many computer languages?\\u201d This a question I have often asked, usually when I have to learn the basics of a new language. Reach out to Kim on . Jon M Quigley, brings his column, the Alpha and Omega of Product Development to the cast. \\xa0In this installment, the 2nd in a 3 part series on configuration management, Jon continues the cycle of configuration management which begins with requirements and travels across the whole lifecycle. One of the places you can find Jon is at . Re-Read Saturday News In this week\\u2019s re-read of \\xa0by Patrick Lencioni (Jossey-Bass, Copyright 2002, 33rd printing), we talk about two sections, An Overview of the Model and Team Assessment. There are two more weeks left before moving to the next book. If you are new to the re-read series buy and \\xa0go back to week one and read along! I am running a poll to decide between Carol Dweck\\u2019s , (Daniel Kahneman) and (Mihaly Csikszentmihalyi). \\xa0I have also had suggestions (in the other category) for (Adam Grant) and Man by Takehiko Harada. \\xa0I would like your opinion!\\xa0 [polldaddy poll=9605629] Takeaways from this week include: Real teamwork is rare. The five dysfunctions are inter-related. Assessment are as useful as those taking them want them to be! Visit the to participate in this and previous re-reads. Next SPaMCAST The Software Process and Measurement Cast 424 will post on New Year\\u2019s Day. \\xa0SPaMCAST 424 will feature our interview with Penny Pullan. \\xa0Penny returns to the SPaMCAST to discuss her new book Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams. \\xa0Virtual teams are the norm in today\\u2019s business environment. We need to learn the best ways to maximize the value from distributed teams. \\xa0Penny sets a really high bar to begin the year! Shameless Ad for my book! co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: \\u201cThis book will prove that software projects should not be a tedious process, for you or your team.\\u201d Support SPaMCAST by buying the book nglish and Chinese.'