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b"Software Process and Measurement Cast number 308 features our interview with Michael West discussing his book Return on Process.\\xa0 Process improvement can have a dramatic impact to an organization's bottom line BUT ONLY with careful thought and planning.\\xa0 Michael West explains that process improvements with real impact are rarely an accident.\\nMichael\\u2019s bio . . .\\nMichael West is a life-long practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable measurable business performance improvement gains. Mr. West\\u2019s process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, Reliability First, and the US Navy. Mr. West frequently presents and speaks at industry conferences, and is the author of\\xa0\\xa0(CRC Press, 2004) and\\xa0\\xa0(CRC Press, 2013).\\nContact Michael at:Web: http://www.naturalspi.com/Email: michael@naturalspi.comTwitter: @ItsTheProcess\\nDid you like the interview? \\xa0Buy Michael's books\\nNext\\nSPaMCAST 309 features our essay on Agile user acceptance testing.\\xa0\\xa0(AUAT) confirms that the output of a project meets the business\\u2019 needs and requirements. The concept of acceptance testing early and often is almost inarguable, whether you are using Agile or any other method. AUAT generates early customer feedback, which increases customer satisfaction and reduces the potential for delivering defects. The problem is that implementing an effective and efficient AUAT isn\\u2019t always easy.\\n\\xa0\\nUpcoming Events\\nDCG Webinars:\\n\\xa0October 24, 2014 11:230 EDT\\nHas the adoption of Agile techniques magically erased risk from software projects? Or, have we just changed how we recognize and manage risk?\\xa0 Or, more frighteningly, by changing the project environment through adopting Agile techniques, have we tricked ourselves into thinking that risk has been abolished?\\n\\xa0\\nUpcoming Conferences:\\nI will be presenting at the\\xa0\\xa0in San Diego, CA on October 1.\\xa0 I have a great discount code!!!! Contact me if you are interested.\\nI will be presenting at the\\xa0Conference October 21st\\xa0and 22nd in Springfield, MA.\\nMore on all of these great events in the near future! I look forward to seeing all SPaMCAST readers and listeners that attend these great events!\\nThe Software Process and Measurement Cast has a sponsor.\\nAs many you know I do at least one webinar for the\\xa0\\xa0(ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI\\u2019s mission is to pull together the expertise and educational efforts of the world\\u2019s leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. The ITMPI offers a premium membership that gives members unlimited free access to 400 PDU accredited webinar recordings, and waives the PDU processing fees on all live and recorded webinars. The Software Process and Measurement Cast some support if you sign up\\xa0. All the revenue our sponsorship generates goes for bandwidth, hosting and new cool equipment to create more and better content for you. Support the SPaMCAST and learn from the ITMPI.\\nShameless Ad for my book!\\n\\xa0co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: \\u201cThis book will prove that software projects should not be a tedious process, neither for you or your team.\\u201d Support SPaMCAST by buying the book\\xa0.\\nAvailable in English and Chinese."