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b"SPaMCAST 299 features our essay on systems thinking.\\xa0 Many process improvement programs falter despite our best efforts because they don't improve the overall performance of IT. The impact of fixing individual processes can easily get lost in the weeds, the impact overtaken by the inertia of the overall systems. Systems thinking is a way to view the world, including organizations, from a broad perspective that includes structures, patterns, and events, rather than simply based on a single event.\\xa0 The essay begins:\\nIn a world made up of\\xa0interlocking systems, understanding requires defining a set of general principles independent of the system being measured. At a more finite level, such as a company or product, understanding systems is crucial for being effective and efficient.\\xa0 Many process improvement programs falter when, despite our best efforts, they don't improve the overall performance of IT.\\nMore? Listen to SPaMCAST 299!\\nNext week is show 300!\\xa0 We will feature our interview with Vasco Duarte. We discussed #NoEstimates.\\xa0 The topic of #NoEstimates evokes a great deal of passion.\\xa0 Our interview will embrace that passion and sort through the noise to get to the core of the idea which is highly useful despite all of the controversy.\\nUpcoming Events\\nUpcoming DCG Webinars:\\nJuly 24 11:30 EDT \\u2013 The Impact of Cognitive Bias On TeamsCheck these out at\\xa0\\nI will be attending\\xa0\\xa0in Orlando, July 28 through August 1, 2014.\\xa0 It would be great to get together with SPaMCAST listeners, let me know if you are attending.\\nI will be presenting at the\\xa0\\xa0in San Diego, CA on October 1.\\xa0 I have a great discount code!!!! Contact me if you are interested!\\nI will be presenting at the\\xa0Conference October 21st\\xa0and 22nd in Springfield, MA.\\nMore on all of these great events in the near future! I look forward to seeing all SPaMCAST readers and listeners that attend these great events!\\nThe Software Process and Measurement Cast has a sponsor.\\nAs many you know I do at least one webinar for the\\xa0(ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI\\u2019s mission is to pull together the expertise and educational efforts of the world\\u2019s leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. The ITMPI offers a premium membership that gives members unlimited free access to 400 PDU accredited webinar recordings, and waives the PDU processing fees on all live and recorded webinars. The Software Process and Measurement Cast some support if you sign up\\xa0. All the revenue our sponsorship generates goes for bandwidth, hosting and new cool equipment to create more and better content for you. Support the SPaMCAST and learn from the ITMPI.\\nShameless Ad for my book!\\n\\xa0co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: \\u201cThis book will prove that software projects should not be a tedious process, neither for you or your team.\\u201d Support SPaMCAST by buying the book\\xa0.\\nAvailable in English and Chinese."