SPaMCAST 171 - Meta-Cast, Metrics Minute, Customer Satisfaction

Published: Jan. 29, 2012, 10:34 p.m.

b'Welcome to the Software Process and Measurement Cast 171!\\xa0\\n\\nThe SPaMCAST 171 includes a double feature! \\xa0Part One is Meta-Cast discussing where\\xa0the Cast has been and where it is going. \\xa0The short answer is 2012 is going to\\xa0really COOL! Part Two is an entry in the Metrics Minute. We tackle Customer\\xa0Satisfaction.\\n\\nShameless Ad for my book!\\xa0\\nco-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." \\xa0\\nContact information for the Software Process and Measurement CastEmail: \\xa0spamcastinfo@gmail.comVoicemail: \\xa0+1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: \\xa0http://bit.ly/16fBWV\\n\\nNext!\\nSPaMCAST 172 will my interview with Dr. David Fraser. \\xa0We discussed his book\\xa0Relationship Mastery, A Business Professional\\u2019s Guide. \\xa0Can you answer the question\\xa0why are relationships important in business? \\xa0You will know the answer after the\\xa0interview!'