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b'Welcome to the Software Process and Measurement Cast 164!\\nThe interview on the Software Process and Measurement Cast 164 is with Joseph\\xa0Raynus. \\xa0Joe and I discussed his bookImproving Business Process Performance: Gain\\xa0Agility, Create Value, and Achieve Success and quantitative business process\\xa0management.\\nJoseph Raynus is the founder of ShareDynamics, Inc. a Business Process Management\\xa0and Process Improvement consulting company in Lexington, Ma. He provides training\\xa0and consulting services in the area of business performance management and\\xa0quantification by helping his customers institute measurement frameworks and manage\\xa0their Process Improvement/BPM initiatives at all levels of organization. \\xa0\\nJoseph provides education, training, mentoring and is a frequent speaker at a\\xa0number of professional organizations and conferences that include IEEE, PMI, ASQ\\xa0and SAP BPM.\\nJoseph is also an Adjunct Professor at Northeastern University Graduate School of\\xa0Engineering, where he teaches courses in Information Systems Planning and Business\\xa0Process Engineering. \\xa0His latest book \\u201cImproving Business Process Performance: Gain\\xa0Agility, Create Value and Achieve Success\\u201d presents an approach to a workable\\xa0process to help an organization maintain clarity of purpose, bridge the gap between\\xa0the strategic and tactical views, and apply structure to how it monitors its\\xa0progress.\\nHis first book "Process Improvement with CMM" is also available in Chinese and\\xa0Japanese.\\nContact Data:Web: \\xa0http://www.sharedynamics.com/Email: joer@sharedynamics.com\\nInterested in sponsoring the SPaMCAST? \\xa0If you are interested in being a sponsor please contact me at\\xa0SPaMCASTinfo@gmail.com for a rate sheet or to discuss options.\\nInterested in becoming a radio star? \\xa0If you are interested in reviewing tools or\\xa0books? \\xa0Drop me a note at spamcastinfo@gmail.com\\nShameless Ad for my book!\\xa0\\nMastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We\\xa0have received unsolicited reviews like the following: "This book will prove that\\xa0software projects should not be a tedious process, neither for you or your team." \\xa0Have you bought your copy?\\nContact information for the Software Process and Measurement Cast\\nEmail: \\xa0spamcastinfo@gmail.comVoicemail: \\xa0+1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: \\xa0http://bit.ly/16fBWV\\nNext!\\nSPaMCAST 165 will feature an essay from the Metrics Minute or a discusson of mono-tasking versus multi-tasking . . .either will be worth waiting for!'