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b'Welcome to the Software Process and Measurement Cast 146!\\n\\nSPaMCAST 146 features my interview with SPaMCAST 146 features my interview with Michael West! \\xa0Mr West wrote "." We discussed the book and how and why the CMMI can be a tool for process improvement.\\nMichael West has over 30 years experience innovating how software and systems are developed and delivered. Mr. West is co-founder of\\xa0Natural\\xa0Systems Process Improvement, a consultancy providing expertise in process and performance improvement. Mr. West is author of the 2004 book, "Real Process Improvement Using the CMMI," as well as numerous articles and presentations.\\nContact data:\\nEmail: michael@naturalspi.comWeb: \\xa0www.naturalspi.com\\n\\nShameless Ad for my book!\\xa0\\n co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received great unsolicited reviews and the book has been picked up as a text book for university level work. \\xa0Have you bought your copy?\\nContact information for the Software Process and Measurement CastEmail: \\xa0spamcastinfo@gmail.comVoicemail: \\xa0+1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: \\xa0http://bit.ly/16fBWV\\nNext!\\nThe SPaMCAST 147 will feature an essay tentatively titled "Selfishness and Process Improvement." \\xa0It discusses how game theory can be applied in process improvement.'