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Social Customer Care: Apps and Processes for Success
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How does your business respond to customer concerns and inquiries? Do you have a social customer care plan in place?
In this episode, I interview Dan Gingiss, author of Winning at Social Customer Care, head of global social media at McDonald\'s, and host of the Focus on Customer Service podcast.\\xa0
Show notes: https://www.socialmediaexaminer.com/254
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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