Broadcasts.com - "Advanced Security Systems CEO Talks the Importance of Customer Service, Why His Employees Received Ritz-Carlton Training" (SDM Editors' Podcast)

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Advanced Security Systems CEO Talks the Importance of Customer Service, Why His Employees Received Ritz-Carlton Training

Published: Sept. 3, 2019, 1:46 p.m.

b'Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn\\u2019t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security\\u2019s service values.'