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012 - The Importance of Career Growth Paths in Research Ops w/ Tim Toy
For more info, head to www.scalingresearch.com.
In today’s episode, I’m chatting with Tim Toy. Tim runs Research Ops at Airbnb. He's been in the ReOps field for over a decade and has a wealth of experience.
In our chat, Tim talks about:
- Moving from HR recruiting into UX and Research Ops
- Defining the roadmap for Research Ops at Airbnb
- Establishing the importance of career growth paths for ReOps
- The ubiquity of problems in Research Ops across different companies
- ReOps as a proactive partner for the UX research function