b'The process of writing a novel. The problem with bad customer service provided by the cable \\n\\n\\n\\nTV companies. The new Amazon Fire TV is the newest cool gadget. What do you do when your gadget doesn\'t \\n\\n\\n\\nunderstand our accent? We speak to Robin Reinach who calls from NYC about her erotic romance "Broken \\n\\n\\n\\nOpen."'