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b'Andrew Murphy, soft skill expert, with a combination of over 13 years of professional software engineering experience and a passion for leadership and communication skills. Andrew, originally from the UK, is Australia based and has a consulting business on communication and leadership skills. Main Points Andrew and I start with a brief definition of soft skills and the benefit of honing soft skills Then we follow by Andrew\\u2019s self-introduction and his career history with both IT hard skills and soft skills We talked about step 1 of learning soft skills – acknowledge that we all need to learn it and \\nThe post 32. Soft Skills | Andrew Murphy appeared first on SalesforceWay.'