RS143: Resurrecting Zombie Customers

Published: Aug. 22, 2018, 9:57 a.m.

Today Dave and Craig talk about Zombie customers in Saas.  Specifically, how to identify those customers who are not active, how to deal with payments for customers who are not active (and not getting value from your tool), and how to go about encouraging those customers to re-engage so that they will get value from […]