Why Segmentation is Key to Building Your Customer Journey

Published: April 11, 2019, 2 p.m.

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You wouldn\\u2019t market to the CEO of a Fortune 100 company in the same way you\\u2019d market to an SMB marketing director. Why market to your customer and prospect audiences in the same way? When you prioritize segmentation, you enable your company to target the right audience with the right message at the right time, while delivering a superior experience. This month on Revenue Rebels, Rhoan Morgan sits down with Rebecca Kaufman, Director, Strategic Marketing at Phreesia to discuss the importance of segmentation in marketing.

About Our Guest

Rebecca Kaufman, Director, Strategic Marketing

Rebecca Kaufman oversees Phreesia\\u2019s marketing plans and top of the funnel strategy. She is responsible for aligning Phreesia\\u2019s positioning and messaging with the appropriate segment, offering and stage of the buyer\\u2019s journey.

Prior to Phreesia, Rebecca managed the New York Medicare advantage market and ACO relationships at Aetna. She also worked in management consulting at Navigant Consulting, helping to improve healthcare provider operations. Rebecca earned an MBA from Columbia Business School and holds a BA in Economics from Washington University in St. Louis.

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