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In this episode of RegCast, we delve into the $2 billion recordkeeping fines that have impacted firms' communications infrastructure. We discuss the root causes and how regulators are targeting compliance officers and business owners who act outside the boundaries. Sam Tyfield, Shoosmiths and Chad Billing, NICE discuss the shifts in regulatory expectations and the reality of technology and compliance. We also explore how AI-powered analytics can provide context to surveillance data and reveal its true meaning. However, with senior management regimes and EU AI Act looming, we emphasize the importance of designing systems with sufficient controls in place to meet regulatory, employee, and customer requirements. Our guests share insights on how breaking silos and utilizing open-source collaboration tools like the CDM can help deliver a holistic view of integrated risk in a better, faster, cheaper, and safer way. Don't miss this informative and engaging episode and for more JWG analysis on breaking surveillance silos see JWG’s latest research here.