Well, technically... use digital as a tool, not the end goal (Ep. 12)

Published: Sept. 29, 2020, 11 a.m.

b"On this week's episode, Verizon Chief Customer Officer Aparna Khurjekar explores what being a leader in the communications industry has been like during COVID-19 and more specifically, how Verizon has approached delivering a more digital customer experience."