When Lightening Strikes - Botswana and Revenue Assurance

Published: April 15, 2010, 6:55 p.m.

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Do you have controls in place to minimize revenue loss when disaster strikes? What happened when lightening struck a cell tower and a telco made a quick cut-over to a new technology along with the repair? Rob Mattison discusses how the GRAPA approach to risk and controls management can diminish revenue loss in a crisis situation.