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You will LOVE this series with Protrusive Colonel Dr. Zak Kara and Dr. Shaun Sellars who has an interest in law and ethics and is also the host of the INCISIVE DECISIVE Podcast. This is an episode you DON'T want to miss. Get ready for some fun and engaging conversation about record keeping (is that even possible?!), emotional intelligence, and some of your most requested topics like how we can build better rapport with different patients. https://youtu.be/bJcr2C2fUnE Check out this full episode on YouTube Protrusive Dental Pearl: One great way to build rapport with your patients is to write down on your note-taking software. That way you can re-read and remember even the fine details of your patients. “So you're never going to get in trouble for customizing your notes, the time you're going to get in trouble is by using templates and forgetting to take bits out.” Dr. Shaun Sellars In this episode we asked Dr. Sellars: How can emotional intelligence constitutes success in dentistry? 13:36How to connect to more people? 23:56How to make appropriate and good record keeping? 31:40Kiroku vs Custom Screens for note taking 35:14Dr. Shaun and Zak’s protocol in making a good record keeping and explaining to patients 39:09 Check out this voice or video communication tool called LOOM which I usually use in creating comprehensive treatment plans via video in order to save time! You can choose Voice or Video If you loved this episode, you will like 10 Habits of Highly Successful (and Most Valued) Dentists