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b'This episode of Projects is about The Jacksonville International Airport, in northern Florida, which serves 5.5 million passengers a year.\\nWhile their digital overhaul isn\'t as "spectacular" as some of our previous episodes, it is a complex and well thought out project, who\'s content is likely more relevant to its audience.\\nProjects of this size are becoming more commonplace, so I asked Colleen Hamilton, Principle at Art of Context and Steven Shultz, Director of Information Technology for JAX, about some of the details involved in delivering a project like this, including engaging stakeholders, effective emergency messaging and avoiding scope-creep.\\nPeople at airports rely on data a lot, and can get very cranky when things aren\'t correct, so it\'s interesting to hear how they got it right.\\nI spoke with Colleen and Steven via Skype.\\nSubscribe to this podcast: iTunes * Google Play * RSS'