Management Tips for a Successful Outsourcing

Published: Feb. 13, 2018, 11:34 p.m.

b'After the so called \\u201choneymoon period\\u201d, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien\\u2019s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.'