Podcasts Health Pillars of Franchising How does Customer experience affect your business? How do Customer experience your business?

How does Customer experience affect your business? How do Customer experience your business?

Published: March 29, 2018, 9 p.m.

b'Topic: How do Customer experience your business? Seeing your franchise through your customers\' eyes.

Join Ray Pillar, CEO of Molly Maid Aurora-Naperville and his co-host Fred McMurray in Shell Beach, California as they discuss the pillars of running a successful franchise. Ray has built one of the top Molly Maid franchises in the USA. He brings his knowledge of what it takes to grow a successful franchise. Fred brings his many years of asking annoying questions about marketing and business to franchise and business owners and his obsession for marketing.

Guest: Kathy Doering, President and CEO,\\xa0Ann Michaels & Associates, Ltd

Interested in buying a franchise? Complete the form at https://www.pillarsoffranchising.com/buying-franchise-mba/ and receive a free copy of the Franchise MBA!

Listen live on Thursdays at 5p Est at https://www.pillarsoffranchising.com or call in to 323-580-5755

Sponsored in part by The Franchise Consulting Company, Westvyne LLC, Zarian Firm International,\\xa0MOLLY MAID of Aurora-Naperville Area, Blastpoint, The Great American Franchise Expo

Thanks to Nick Neonakis and Mike Boehler for making this show possible.'