Telecommunications complaints dip despite surge in working from home

Published: Sept. 30, 2020, 7:48 a.m.

Judi Jones is the Telecommunications Industry Ombudsman and says complaints about phone and internet services decreased 4 four per cent in the last financial year. In total 127,151 complaints were received, nearly 50,000 of which were about internet services. See omnystudio.com/listener for privacy information.