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b"Senior Living operational excellence has been the focus of Doug's work since 2002. Doug Fullaway was the COO and then the CEO of Vigilan, a leading supplier of software for assisted living, memory care and independent living. Their customers included many of the leading companies like Emeritus, Brightview Senior Living and Capital Senior Living. Vigilan introduced subscription pricing to the senior living market and helped hundreds of senior living communities increase service revenues by $100/resident/month. While working for RealPage after Vigilan was acquired, Doug pushed for the use of call centers to increase tours by over 40% at Brookdale Senior Living and Holiday Retirement. He also developed a business simulation tool that is still used to teach senior living at leading universities. He has been part of the team that acquired poorly running communities and turned them around. He sits on the Board of the Center for Health Administration and Aging Services Excellence (CHAASE) at the University of Wisconsin Eau Claire and the Board for the Veteran's Centers of Oregon. Senior Living is Doug's passion.\\n\\xa0\\n[00:01 - 10:04] Opening Segment\\nGet to know Doug Fullaway\\nFourteen Plus, senior living, and why?\\n\\u201c... It pays to spend the time to learn.\\u201d\\nHow to get started with assisted living facilities\\n\\xa0\\n[10:05 - 22:46] Do Well While Doing Good, an Update on Residential Assisted Living\\nThe Financial Impact of COVID\\nDoug talks about the misconceptions in assisted living\\nWhy you should be careful with your perception\\n\\u201cIt\\u2019s the micro-market that counts.\\u201d\\nSoon, COVID will just be like the flu\\nThe value of senior living: looking for the need and not the want\\n\\xa0\\n[22:47 - 32:29]\\xa0 Assisted Living Has More Opportunities\\nDoug shares about the vaccination situation in residential assisted living\\nPricing and designing for accessibility and affordability\\nAssisted living isn\\u2019t only for the elderlyDoug talks about his new project\\xa0\\xa0\\n\\n\\xa0\\n[32:30 - 39:36] Closing Segment\\nQuick break for our sponsorsGroundfloor offers short-term, high-yield real estate debt investments to the general public. Check www.passivewealthstrategy.com/groundfloor/ to get started.\\n\\nWhat is the best investment you've ever made other than your education?His first investment\\n\\nDoug\\u2019s worst investmentThe same first investment\\n\\nWhat is the most important lesson that you've learned in business and investing?\\u201cDon\\u2019t be afraid to roll up your sleeves and learn the details.\\u201d\\n\\nConnect with my guest. See the links below.\\n\\xa0\\nTweetable Quotes:\\n\\u201cThere\\u2019s lots of misinformation.\\xa0 What you see on the Wallstreet Journal or in the popular press has never matched what\\u2019s happened.\\u201d - Doug Fullaway\\n\\u201cBeing alone is not a good idea.\\xa0 If you\\u2019re by yourself, it\\u2019s one thing if you\\u2019re forty, it\\u2019s a completely different manner if you\\u2019re 82.\\u201d - Doug Fullaway\\n\\u201cUntil you actually do it, you don\\u2019t really know.\\u201d - Doug Fullaway\\n------------\\nConnect with Doug Fullaway through Twitter and LinkedIn.\\xa0 Visit their website https://fourteenplus.com/.\\xa0\\n\\xa0\\nInvest passively in multiple commercial real estate assets such as apartments, self storage, medical facilities, hotels and more through https://www.passivewealthstrategy.com/crowdstreet/\\nParticipate directly in real estate investment loans on a fractional basis. Go to www.passivewealthstrategy.com/groundfloor/ and get ready to invest on your own terms.\\xa0\\nLEAVE A REVIEW + help someone who wants to explode their business growth by sharing this episode or click here to listen to our previous episodes."