BROADCASTS.com

b'In the third of four interviews hosted at the OneTeamGov Global event in London, we talk to Pablo Fern\\xe1ndez Vallejo; Service Designer at Laboratorio de Gobierno Argentino; part of the Argentinian Ministry of Modernisation. We discover how international service design principles translate in Latin America, and how LabGovAr is tackling deep societal issues in partnership with government departments.We chat to Pablo about his transition from industrial design into service design, through his education in Berlin, and how he's applying this expertise in Buenos Aires. We learn how living in multiple international cities builds empathy across cultural difference, why products that are kind can be the most effective, and what the UK border experience can teach us about the design of public services.Pablo also shares his hopes and expectations for the International Design Conference, as it brings together specialists from around the world to explore themes around ethics, power, and diversity.'