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We have hit the peak of the COVID crisis and our conversation focuses on what MSP\u2019s can do to prepare to head back to work in the \u201cNew Normal\u201d.\xa0\xa0

Brian speaks of the importance of the VCIO role as small to mid-sized businesses get back to work.\xa0 VCIO\u2019s can help with helping the SMB\u2019s catalog WFH lessons learned and gaps they may have experienced in deploying a WFH workforce.\xa0 More importantly, helping our clients build a new strategy as the restrictions on this crisis starts to relax.

We start to look at the cyber security issues experienced during the crisis.\xa0 These include the impact of layoffs of remote workforce, Zoombombing, and staff security awareness.\xa0 We then start mapping out solutions to these common issues.

Robb discusses how too many Account Managers and vCIO\u2019s only look at the past and the present and not enough are helping shape the technology plan for the future.\xa0\xa0

Tim sparks a discussion about how all team members need to step up and help contribute wherever necessary to keep the machine moving as we move into the \u2018new normal\u2019.\xa0 Robb touches upon how many MSP\u2019s he is speaking with are reviewing their SOP\u2019s as they have changed as a result of work from home. He is also seeing those that embrace security will be leading the way in the \u2018new normal\u2019.\xa0 Brian shares that security awareness programs and employee monitoring will be key needs.