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b'Dario Talmesio, research director for Omdia\'s service provider strategy and regulation practice, talks about the big topics that will shape the year ahead for communications service providers (CSPs).This podcast, recorded in late December, covers the industry\'s progress in 5G and where the world of mobile broadband is going next (01:45); the evolving role of cloud providers in the CSP ecosystem (07:30); the economic fallout of COVID-19 and how telcos will retain customers who have lost work or have been hit with medical bills (12:15); and the push for more corporate social responsibility both in environmental concerns and hiring practices (17:25).

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